Skift Trends Report: The Rise of the Silent Traveler

Price: $195

Skift is proposing a new model to look at the mobile-first travel consumer. The silent traveler is the travel consumer who turns to their mobile devices first, seeking a solution to in-trip challenges that used to be the primary domain of customer- service staff. In this report, we examine the changes that these customers are creating across numerous verticals in the industry — and we look at the important opportunities they now present to travel brands that can adapt to their dynamic and evolving expectations.