Phone Scripts For Mental Health Professionals That Fill Your Schedule by Philip Copitch, Ph.D.
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Philip Copitch, Ph.D
Table of Contents
1. Introduction
2. What to do when the prospect calls
The phone work space counts
Only allow the professional you to answer the phone
Chutzpah phone script
It is best to be choosy
The 4 parts and 1 rule of the intake phone call
Gently control the call
4 basic parts of an intake call
Greeting/Opening
Give/gather information
Appoint/objections
Closing/Goodbye
Four basic annotated phone scrips
In closing
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Size
538 KB
Length
32 pages
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