DEFINE (D2) - SIPOC

SIPOC (Suppliers, Inputs, Process, Outputs, Customers) is a very high-level process map that helps identify the key suppliers who provide inputs in the form of data, knowledge, resources, and so on to the process. The process produces the outputs that meet the requirements of the customers. Often used in Define phase of Lean Six Sigma project or during Project Initiation phase.

SIPOC functions:

- identifies process boundaries

- identifies the customers and suppliers of a process

- identifies the process inputs supplied by the suppliers and the process outputs   used by the customer

- helps identify data collection needs