Customer Interview OS

Hey there 👋

My name is Taras! Over the past 2 years, I have been working and consulting a number of startups where a big part of my role was to plan and conduct customer interviews. The goal of the interviews was simple - to uncover  customer pain points and see whether the problem the startup was solving was big and important enough.

Why I created Customer Interview OS?

According to the most frequent reason why startups or indie projects fail is that there is no market demand for them. It can be a heartbreaking experience when you put your heart into something, plan and build a project and then quickly learn that nobody wants it.

And this is precisely why customer interviews are so important. Not only can they save people time, money and heartbreak, but they can also preserve their sanity.

Features

is a structured way of planning for and executing customer interviews with a list of handpicked and battle-tested questions for creators, hackers and developers building products and services. It will help you:

• Figure out whether your idea is interesting to potential customers
• Uncover  customer pain points
• Gain an understanding of the importance of the problem your customers are facing

Detailed features

1. Interview Questions

• Categorised by business type - B2B & B2C
• 100+ questions
• Tick questions to automatically add them to your interview plan 
• Warm Up questions
• Discovering The Problem questions
• Problem Validation questions
• Follow On questions
• Hypothesising questions
• Competition questions
• Purchasing Process questions
• Summarising questions
• Conclusion questions

• Kanban board to track upcoming, planned and completed interviews
• Templates with selected interview questions for consistency and later analysis
• Linked with "contact management" pages

4. Activity management

• Add and keep track of upcoming and completed tasks to achieve your market research goals
• Set due and follow up dates
• Associate tasks with specific contacts 

FAQ

Does this work on the free version of Notion?

Yes, this template works on a free version of Notion. However, keep in mind that you may hit a cap on the number of active blocks in Notion and may require to get a paid plan.

Is there a refund policy?

Yes. Please email me within the first 30 days after the purchase and I will return the money if you didn't get enough value out of Customer Interview OS.

Can I duplicate this database to share with my team, friends or family?

No, this is a personal licence. If you'd like a team licence for multiple people - please get in touch below.

Contact & any other questions

You can email me at: tarasmuzon@gmail.com